CUNY MFA Support

First-Time Setup:
CUNY Login MFA TOTP with DUO App

  1. Open CUNY MFA Self-Service (https://ssologin.cuny.edu/oaa/rui).
    CUNY login Screen
    Step 1: Cuny login Screen
  2. Enter your CUNY Login username and password, then click Log In.
    • If prompted to share your location, click Allow.
    • An Oracle Access Manager page will display—click OK.
    • On the Oracle Identity Management page, click Allow.
    Oracle Identity Management Page
    Step 2: Oracle Identity Management page
  3. On the “Hi, what are you managing today?” page, click Manage under My Authentication Factors.
    My Authentication landing screen
    Step 3: Landing page
  4. Click Add Authentication Factor.
    My Authentication factors screen
    Step 4: My Authentication Factors
  5. Choose Mobile Authenticator – TOTP.
    Authenticator Drop down options
    Step 5: Choose Mobile Authenticator
  6. Enter a Friendly Name (e.g., “CUNY Login MFA”).
    • On iPhones, use hyphens/underscores instead of spaces.
    Setup Mobile Authenticator Screen
    Step 6: Setup Mobile Authenticator Screen
  7. Open DUO on your phone, then tap Set up account.
    Duo Login
    Step 7: Open DUO and Tap Set up Account
  8. Tap Use a QR code.
    Duo QR code Screen
    Step 8: Tap Use a QR code
  9. Scan the QR code shown on your computer (Read: It is like taking a picture with your phone. Move the phone until the box symbol on the screen shows on your phone)
    • A new MFA account will be added to DUO, generating a code that refreshes every 30 seconds.
  10. Once scan completed, you will see the following confirmation screen in the DUO phone app:
    Confirmation Screen on Duo app
    Step 10: Confirmation Screen on Duo App
  11. Tap Save.
  12. Follow the instructions to backup and secure your mobile phone. Then click I’ve done both..
    Duo Back Up and Scure Phone screen
    Step 11: Back Up and Secure your phone
    • You should see a screen similar to following with a passcode changing every 30 seconds.
    Duo Accounts screen with a passcode
    Step 11: Passcode in DUO Accounts Screen
  13. Head back to the web browser setup page on your computer, click Verify Now.
    Confirmation Screen on Duo app
    Step 12: Set Up Screen on Computer
  14. Enter the Passcode from DUO app into the Verification Code field. (Note If the code is about to expire wait for it to refresh)
    MS Screen to add Passcode
    Step 13: Enter passcode from Duo App
  15. Click Verify and Save.
  16. Log out of the CUNY Login portal and close your browser..

Your MFA setup is now complete.

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